CONTACT US

Contact Us By Telephone

Virgin Holidays enquiry phone numbers
For help making new bookings Please visit www.virginatlantictravelplus.com
Changes to existing bookings Please visit www.virginatlantictravelplus.com or call us on 0844 573 0088
Group bookings 0844 573 8345
VFF Virgin Atlantic Flying Club Red 0844 412 2414 (07:00 - 22:00 seven days a week)
VFF Virgin Atlantic Flying Club Silver 0845 07 45678 (07:00 - 22:00 seven days a week)
VFF Virgin Atlantic Flying Club Gold 08000 721 234 (07:00 - 22:00 seven days a week)
Weddings 0844 557 3999
Disabled customers 0844 557 3998
Hearing-impaired Virgins (Minicom) 0844 573 4213

Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.

For opening times, please see below.

CONTACT US BY POST

For General Flying Club queries you should write to:

Customer Services

Virgin Atlantic Airways

The Office

Manor Royal

Crawley

West Sussex

RH10 9NU

Claiming missing Virgin Atlantic Miles

To claim missing Virgin Atlantic miles you will need to log into your account, go to the "Manage Your Account" section and click on "Claim Missing Miles".

To claim missing partner miles, send your boarding stub to:

Flying Club Support

Virgin Atlantic Airways

The Office

Manor Royal

Crawley

West Sussex

RH10 9NU

Have we already answered your question? Check out our Frequently Asked Questions area to see the answers of popular questions asked by our customers!

Contact Us By Email

Choose the Department you want to contact. We'll get back to you as soon as possible. If you are enquiring about a booking, please provide the reference number.

Virgin Holidays email addresses
Post Booking Enquiries homeandunhappy@virginholidays.com
Groups groups@virginholidays.co.uk
Customer Services question@virginholidays.co.uk
Weddings weddings@virginholidays.co.uk
Disabled Customers special.assistance@virginholidays.com

We're sorry but we cannot provide price quotes or booking requests via email. To find the most up-to-date prices, please visit the Virgin Holidays website.

Please note you cannot contact Virgin Atlantic, Virgin Vacations, Virgin Travelstore or Virgin.net here. If you want to contact other Virgin Companies please visit the Virgin website.

Contact us by fax

0870 990 4209

Service Centre Opening Times

Mon - Fri 9.00am - 7.00pm
Saturday 9.00 am - 5.30pm
Sunday Closed

Please note customer relations are only open Mon-Fri between 9.00am and 5.30pm.