Below are the terms and conditions of Virgin Holidays Ltd:
These are the terms and conditions for car hire bookings.
Payment for the car hire requested must be paid in full, on booking, by credit or debit card via a secure payment system. Please note that whilst Virgin Holidays Ltd tries to specify accurate prices, they are subject to change, however the price will not be increased once your booking has been confirmed.
For payment by credit card there is a surcharge of 2% added by the card issuer (we're pleased to say there is no charge for debit card payments). This will be automatically added to the amount required for payment on the payment page
You will need a driving licence in English. If you have a licence written in another language you will require an International Driving permit.
If you have a UK licence then please take both parts with you.
USA or Canadian Driving licenses are not accepted.
A Credit card is required. A Visa or Mastercard Debit card is also accepted but all other debit cards are not.
Alamo will take an authorisation on the credit card but no deposit amount will be taken. At time of pick up any additional items that have been purchased at the counter will be charged to the credit card.
No excess is applicable. If you damage the car no charges apply unless you have violated the Rental Agreement.
Collision Damage Waiver (CDW) is included.
Third Party cover of $1,000,000 is included.
Uninsured Motorist Protection is also included up to $100,000 single limit.
USA (excluding New York State)
25 with no Young Driver Surcharge
21 -24 years with a Young Driver Surcharge of USD$25 per day
New York State and Michigan
18-24 years with a Young Driver Surcharge of US$72.99 per day plus tax
Young Drivers can rent up to full size cars only
All additional drivers must take their driving licence and the same restrictions apply as per the main driver.
Additional Driver up to $15 per day plus tax
Except - California where there is no charge for additional drivers
Except Nevada - where one additional driver is free and each subsequent driver is up to $15 per day plus tax
Or take our Platinum package which includes unlimited FREE additional drivers
If you return your car earlier than what is stated on your reservation no refunds will apply.
If you wish to extend your rental then contact Alamo locally to arrange and Alamo's local rates will apply plus an additional fee of $10.99 per day plus tax Alternatively, contact Virgin Holidays to arrange with at least 72 hours notice.
If you decide to upgrade your car on arrival, then Alamo's local charges will apply.
2 hours
Extra day charges at Alamo's local rates apply for cars returned outside the grace period.
Max rental length - 56 days
If you wish to rent for longer than this then 2 bookings and 2 vouchers will be required ie 60 days rental = 2 vouchers/2 bookings - 1 for 56 days and 1 voucher for 4 days
In all cases, the renter will be required to return to original renting location to extend the rental
Cars can be driven into Canada but must be returned to a USA location.
Cars cannot be driven into Mexico.
No O/W's permitted between USA - CANADA or v/v
O/W's in Florida are FREE
O/W's between California and Nevada are FREE
One way fees apply to other locations, payable locally
No One Ways permitted on Economy Cars
US$6.99 per day plus tax
Alamo can provide Infant Seats/Child Seats/Booster seats
Cars are provided with a full tank of fuel.
Can purchase locally for up to USD$12 per day plus tax
Or can pre purchase through Vhols for £6 per day in advance.
Available on all vehicles.
Can purchase locally for USD$11.99 per day + taxes
Or can pre purchase through Vhols for £5 per day in advance.
A Credit card deposit of $700 is required on collection of the unit.
Only available at Corporate Airport locations
Available on Grade Compact - Full size cars and 4WDs at $7.50 per day plus tax
Not available on Luxury, premium or minivan categories
Two types of ski rack available - one for skis and one for snowboards.
Please call our reservations centre to request specific type.
The terms and conditions printed below constitute Virgin Holiday's contract with you for the sale of accommodation and/or car hire only. Your booking made via this website is subject to the condition of you accepting these terms. If there are any parts of these terms which you do not accept then you must not proceed with this booking. By completing this booking you are acknowledging that you have fully read, understood and accepted these terms. If you have any queries in relation to these terms and conditions please do not hesitate to contact Virgin Holidays Ltd.
Once submitting your reservation for a hotel/car-hire via this website, Virgin Holidays Ltd will confirm your reservation by e-mail and supply a voucher which should be printed off and produced on arrival at your hotel/car hire desk. A contract will exist between the parties as soon as your booking has been confirmed and your payment received.
It is important to check the details on the accommodation voucher as soon as you receive it. In the event of any discrepancy, please contact Virgin Holidays Ltd immediately. Please ensure that you have carefully noted any extras payable locally for car hire or accommodation.
By agreeing to these terms and conditions you confirm that you are aged 18 years or above and have the legal capacity to use this website in order to enter into binding legal obligations with regards to any liability which may result from the usage.
As the lead name on the reservation you take responsibility for all financial obligations made under the booking and also confirm that the details of all party members are correct.
Frequent Virgin Club booking discounts do not apply.
Payment for the hotel/car hire requested must be paid in full, on booking, by credit or debit card via a secure payment system. Please note that whilst Virgin Holidays Ltd tries to specify accurate prices, they are subject to change, however the price will not be increased once your booking has been confirmed. For payment by credit card there is a surcharge of 2% added by the card issuer (we're pleased to say there is no charge for debit card payments). This will be automatically added to the amount required for payment on the payment page.
You have the right to cancel your booking with Virgin Holidays Ltd at any point, however cancellation charges may apply. Such charges will be advised at the time of booking. By making your booking with Virgin Holidays Ltd you are accepting such charges.
Cancellation on Day of Departure 100% Cancellation Fee 1 - 14 days before Departure 90% Cancellation Fee 15 - 28 days before departure 60% Cancellation Fee 29 - 42 days before Departure 50% Cancellation Fee 43+ days before departure £120
If you wish to amend your reservation then if we are able to make the requested change by you, an amendment fee of £25 per person named will be made to cover administration costs. However, the amendment fees charged by our suppliers may be higher and we reserve the right to pass on such fees.
It is unlikely that we will have to amend or cancel your accommodation/car arrangements but we do plan such arrangements many months in advance. Most of these changes will be minor and we will advise you of them at the earliest possible date. In the case of major changes however, if you are not happy with such changes, you have the option to cancel your booking within one week of notification of the change. You will then receive a full refund. Major changes are such as a change of accommodation to one of a lower official rating, or in a different resort, area or city.
The information and prices shown on this website may have changed by the time you come to book your arrangements. Although we make every effort to ensure the accuracy of the website information and prices at the time of loading, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen arrangements with us at the time of booking.
The prices on this website are correct at time of website publication, however, Virgin Holidays reserves the right to raise or lower its prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices (both before and after your confirmation has been issued). Please note, changes and errors sometimes occur. Before you make a booking we will give you the up to date price including the cost of any peak-season supplements, upgrades or additional facilities which you have requested. Any increase in price may appear as a flight supplement.
Virgin Holidays Ltd strongly advises its customers to purchase insurance for their trip in order to provide protection in the case of accident or illness whilst you are away.
'Force Majeure' means any circumstances which are unusual and/or unforeseeable which are beyond the control of Virgin Holidays, the consequence of which could not have been avoided even if all due care had been exercised, including (but not limited to) war or threat of war; riot; civil strife; hostilities; political unrest; government action; industrial dispute; natural or other disaster; nuclear incident; terrorist activity; weather conditions; closure of airports; fire; flood; drought; re-scheduling or cancellation of flights or alteration of the aircraft type by an airline and technical problems with transportation that are outside our control.
Compensation will not be payable and we will not otherwise be liable to you if we are forced to cancel, delay or curtail or in any way change your reservation as a result of 'force majeure' as detailed above.
If you have any complaints during your stay you must notify the hotel reception/car hire desk or your Virgin Holidays hotel representative immediately, who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within a reasonable period of time (we would suggest 28 days) of your return home. Your complaint should be made in writing to our Customer Relations Department at Virgin Holidays Ltd, The Galleria, Station Road, Crawley, West Sussex, RH10 1WW giving your booking reference and all other relevant information.
In deciding to offer accommodation/car hire or other services for sale we have made a reasonable choice of such accommodation or other services; however, we accept no responsibility for the day to day provision of such accommodation, services or operation and we accept no liability for any loss, damage, personal injury or illness which you may suffer whilst using such accommodation or services (apart from where personal injury results from our own negligence or fraud).
The customer acknowledges that all copyright, trademarks and other intellectual property rights contained on this website belong to Virgin Holidays Ltd and you shall not copy these without our permission. This does not affect the customer to the extent necessary to make a booking via this website and subject to its terms and conditions.
Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us in respect of your booking arrangements, unless you agree otherwise. For example, if we wish to use any of your personal details for marketing purposes, we will tell you this when we ask for your details and give you the opportunity to say no if you do not want us to do so.
This contract is governed by English Law, and the jurisdiction of the English courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so.
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